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General Questions

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What is an Internet domain name?
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An Internet domain name is your own unique Internet address. By having a custom domain name such as www.yourname.com, you can establish your own Internet identity. It also allows you to centralize all of your online communications (such as email and web site) under one easy to remember domain.

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Why do I need a custom domain name?
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The main advantage to having your own domain name is it makes it easy for your customers, partners, friends, etc. to find you on the web. Other reasons, include:
- Avoid the disappointment of having someone else on the web, maybe even a competitor, snap up your company name.
- Prestigein the business world, having your own domain name is prestigious and shows you are a real player. It's a great way to enhance your company's image and appear equal to the big guys.
- Independenceyour own domain name and email addresses give you independence from your ISP. You aren't stuck with whatever long address they give you.

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What does the domain name service include?
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You get a custom domain name that is yours to use in any way you like. Once you choose your domain name (i.e., www.yourname.com), you can put it on business cards, marketing literature, graphics and more.

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How do I register my domain name?
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First you need to sign up for your E-Store/Web site. If you have already done so, go to the Custom Domain Name page. You will be asked to enter the user name and password for your E-Store/Web Site site. For example, if you signed up for an E-Store/Web site using the account name acmetoys, and the password acme, you would enter those here:



After verifying your account information, you will be set to a page to check for your custom domain name. In the box below, you would enter the custom domain name you would like to use. Be sure to select the Top Level Domain (TLD) suffix you would like to use (i.e., .com, .org).


If your name is available, you will be directed to a registration page to fill out important contact and billing information. If your name is not available, you will be asked to try again with a different domain name request.

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How does a custom domain name work with my E-Store/Web site?
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To acquire a custom domain name, you must first complete the sign up process for a E-Store/Web site. After you have chosen your E-Store/Web site address and submitted your form, you can get a custom web address. The E-Store/Web site address you sign up for (i.e., ranone.netopia.com/acmetoys) will be forwarded to your new custom URL. So whenever someone types in your custom domain name (i.e., www.acmetoys.com) into a web browser, they will be forwarded or redirected to your E-Store/Web sitewithout even knowing it! Visitors can still type in your E-Store/Web site address and get to your site that way too.

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How much does a custom domain name cost?
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The total cost for a custom domain name is:
- $40 for one year
- $70 for two years
- $150 for five years
- $250 for ten years
Unfortunately, there are no refunds on domain name registrations so please make your selection carefully.
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Why can't I register my domain name on my own?
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You need two computers hooked up to the Internet full time to do what's called a Domain Name Service (DNS) entry. That's pretty expensive for most people and a hassle. Let us take care of it for you.

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If I already have a custom domain name, can I transfer to this Web site service?

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Yes. Please Call (510) 217-7660
(between the hours of 6:00 am - 5:30 pm, U.S. Pacific Time, Monday-Friday) The fee for this service is $50.00.
You may
contact Netopia by e-mail as well.

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